9+

years of experience building enterprise-grade AI.

100s

of deployments across every major industry.

100M+

conversations and 1B+ agent minutes automated.

How it works

How an agent gets made

Nobody writes a script. The platform starts with what your people already do well.

Step 01

Learn

Listen to your real conversations and find where automation would help most.

Step 02

Replicate

Give the agent your knowledge, your workflows, your judgement calls and your limits.

Step 03

Test

Rehearse against simulated customers until quality and compliance hold up.

Step 04

Deploy

Go live gradually, A/B tested, with a warm hand-off whenever a person should take over.

Testimonials

Nigel Ponds
Nigel Ponds

Global Director of Workforce Management

“With Replicant, we’ve unlocked a new level of visibility into what drives calls to our contact center. The platform’s insights have empowered us to identify patterns and improve processes.”

Lisa Rivier
Lisa Rivier

VP, Road Service & Member Relations

“Replicant has opened our executives’ eyes to what is possible with automation. Once they started seeing the results of Replicant, they realized we need to go all-in on automation.”

George McConnell
George McConnell

Fmr. Global Operations Manager

“Replicant was able to meet or exceed our goals across all major metrics but, more importantly, our partner restaurants preferred the AI solution.”

1 / 3

Trust, engineered across five layers

Handing customer conversations to AI only works if the system is accurate, reliable, secure and open to inspection. Ours is engineered for all five.

An agent that stays on script.

In practice

Customers can tell the difference between an agent that follows the process and one that improvises. Every answer has to match the policy your team would apply — on the first call and the ten-thousandth.

Replicant's approach

Our architecture combines LLMs with deterministic guardrails to power empathetic AI agents that stay on-script, don't hallucinate, and follow business processes 100% of the time.

Deterministic, code-based guardrails

Model orchestration

Supervisory agents

 

A line that never goes quiet.

In practice

Call volume arrives when it arrives. A model provider having a bad afternoon cannot become your customers' bad afternoon, and no call can be the one that drops.

Replicant's approach

Our platform has built-in redundancy at every part of the stack, with zero single-point-of-failure and greater than 99.95% uptime.

AI model redundancy

In-house telephony

Multi-region, multi-vendor infrastructure

 

Built for secure deployment.

In practice

Before an AI agent touches a customer record, it has to satisfy security, legal, and compliance — with evidence, not assurances.

Replicant's approach

Replicant enforces comprehensive controls to support enterprise deployment of LLMs for mission-critical applications.

Certified compliance

Enterprise LLM controls

readiness for every use case

‍

 

Every conversation, on the record.

In practice

Sampling a few calls a week tells you almost nothing. Knowing what happened on all of them is what lets you change anything with confidence.

Replicant's approach

Replicant captures and analyzes 100% of conversations across channels and agents for full traceability and auditability.

Generative AI scoring

Robust analytics

Talk to your data

 

Live in weeks, then yours to run.

In practice

An automation program that needs a vendor ticket for every wording change stops improving. The team that owns the customer should own the agent.

Replicant's approach

Pre-built connectors and embedded delivery experts get agents live fast; natural-language editing keeps them in your team's hands after launch.

Robust integrations

Delivery expertise

No-code self-service development

 

See how it works

Interactive demo

Fast to implement, easy to maintain

Launch on your existing stack, then keep improving it without a ticket queue.

Robust integrations

Rapidly connect to existing systems, 100s of pre-built connectors, and integration patterns across CCaaS, CRM, ticketing systems, and systems of record.

Delivery expertise

Replicant embeds seasoned conversational AI experts into your team — professionals who’ve delivered hundreds of successful enterprise deployments.

No-code self-service development

Build and edit AI agents with natural-language instructions, and test agents against synthetic customer data to optimize performance.

 
 

Learn more

Connect with a product expert to see Replicant’s platform in action and learn how it could be deployed at your organization.