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💡 Turn On the Lights in Your Contact Center: Introducing Conversation Intelligence
Learn More
💡 Turn On the Lights in Your Contact Center: Introducing Conversation Intelligence
Learn More
Request a demo
The Unified Conversational AI Platform

Automate your contact center while elevating your agents

Handle repetitive conversations with AI agents while coaching your human agents to focus on more meaningful work.
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TRUSTED BY

Make time for more meaningful work

Our AI platform automates cumbersome QA and conversation workflows so your people can focus on what matters most.

Less time spent on
More time spent on
Agents
Repetitive, draining conversations that cause attrition
Engaging conversations requiring empathy and judgment
QA
Endless call reviews
Coaching agents to boost performance
Leaders
Searching for insights in mountains of unstructured data
Strategic decisions that drive real business value
Customers
Long hold times and poor service
Fast, consistent service that builds lasting loyalty
Less time spent on
Agents
Repetitive, draining conversations that cause attrition
QA
Endless call reviews
Leaders
Searching for insights in mountains of unstructured data
Customers
Long hold times and poor service
More time spent on
Agents
Engaging conversations requiring empathy and judgment
QA
Coaching agents to boost performance
Leaders
Strategic decisions that drive real business value
Customers
Fast, consistent service that builds lasting loyalty

A unified platform for human and AI agents

QA 100% of your calls, unlock actionable insights, and automate routine customer conversations - all within a single Conversational AI platform.

  • Conversation Intelligence
    Turn on the lights in your contact center with automated QA and AI-powered insights into every conversation.
  • Conversation Automation
    Deploy AI agents trained on over 500M minutes of customer conversations to automate routine, high-volume requests.
Powering the Blended Workforce

Intelligence + Automation: 

better together

With Conversation Automation and Intelligence in one platform, you gain a feedback loop where human and AI agents continuously help each other get better. The result? Faster resolutions, better service, and ever-increasing efficiency.
“With Replicant, we’ve unlocked a new level of visibility into what drives calls to our contact center. The platform’s insights have empowered us to identify patterns, improve processes, and implement AI automation where it matters most.”
Nigel Ponds,
Global Director of Workforce Management
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Delivery & Implementation

Expect excellence from day one

Our delivery team brings unrivaled enterprise expertise, drawing from hundreds of deployments to ensure customer satisfaction from the start.
  • 65 NPS
    Scoring in the top 1% of software companies
  • 200 +
    Successful deployments
  • 100 %
    risk-free investment with our money back guarantee
CUSTOMER OUTCOMES

Results you can trust

Replicant helps teams save time and improve customer service. We've helped our customers save over half a billion minutes of agent time, allowing them to deliver faster, higher-quality support.

INTEGRATIONS

Explore our integrations

Whether it's your CCaaS, CRM, billing system, or IVR, our platform integrates with the tools you already use, reducing disruptions.
See All Integrations

Built for enterprise-grade reliability

Ensure the highest standards of compliance and reliability with HIPAA, PCI, GDPR certifications, and 99.5% uptime SLAs.

See Replicant in action

Learn how Replicant can transform your contact center with a personalized demo.