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CALL ROUTING

Route callers accurately the first time, every time

Replace clunky IVRs with a conversational AI platform that intelligently routes callers to the right agent and provides full request details.
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FEATURED CASE STUDY

NJ Transit

With Replicant, NJ Transit accurately routes callers using an intuitive AI agent that customers love.
  • 68 %
    Of callers with a
    5/5 CSAT score
  • 12 K
    Calls automated per week
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INDUSTRIES

Automated intelligent routing for every industry

  • Consumer Services
    Prevent repeat transfers by accurately routing callers to sales, appointment scheduling, and customer service queues.
  • Healthcare
    Get every patient to the department they need with the most accurate AI agent for healthcare.
  • Insurance
    From claims to policy management to billing & payments, get your members to the right agent every time.
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Trusted by the enterprise

Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.
FEATURED TESTIMONIAL

Eliminate repeat transfers with 100% accurate AI routing

Say ‘Hello’ to the future. 

Have a conversation with our AI.