Case studies

Real business impact from real contact centers

See how leading brands cut costs, boost CSAT, and handle more with premium AI agents for voice and chat.

How Fanatics used AI to turn CX into a competitive advantage

$1.5M

in annual savings

2x

in call completion rate

350k+

calls automated per day

Why leading brands trust Replicant in production

"With Replicant, we found a true AI partner. We don’t have to search for a new solution every time - we trust them to deliver."

Stetson Wood

Fmr. Director of Engineering over Communications

“With Replicant, we are able to move at a speed that we've never done before.”

Joe Russo

Assistant VP, Automotive Services

"It's been a dream to work with Replicant, it truly is unlike any other company we've worked with."

Kim Wyszynski

Director of Contact Center

featured case study

How CorVel offloaded calls to AI in order to refocus on patient care

CorVel automated claims intake and routine inquiries, reducing FNOL handle time and freeing adjusters to focus on complex cases, while maintaining complete visibility across every interaction.

500k+

calls offloaded from adjusters

50%

decrease in FNOL handle time

All case studies

Trusted across financial services, transportation, travel, retail and more.

Insurance

Home Services

Financial Services

Financial Services

Transportation

Healthcare

Insurance

Insurance

Home Services

Home Services

Home Services

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