Customer service how it was meant to be

Enterprise AI agents that resolve customer calls the first time, so your live agents can focus on the issues that need them.

Every call resolved. No hold music.

AI agents that take payment, booking, and status calls from start to finish, live in weeks on the phone system you already run.

Hello 2

Enterprise AI agents that resolve customer calls the first time, so your live agents can focus on the issues that need them.

When the stakes are high, the AI has to work.

Replicant resolves the calls where mistakes cost something: payments, claims, roadside, alarm monitoring. Live in weeks, proven in production.

Recognized by analysts. Rated by customers.

Customer Management Practice
Prism for Voicebot
Leader
Aragon Research
AI Agent Platforms
Innovator
Gartner Peer Insights
5.0
Capterra
4.9
G2
4.7

Leading brands succeed with Replicant

Rollins
68%
Decrease in cost per call
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Assurance America
Avant
Bulwark Exterminating
Omnichannel
Phone, SMS & chat automation
Read story
The Brothers That Just Do Gutters
CAA Club Group
82
NPS for AI-resolved calls
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Century Support Services
4.75/5
CSAT
Read story
CorVel Healthcare
50%
Lower FNOL handle time
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Company
SDI Services
6 weeks
Kick-off to launch
Read story
Evive Brands
$5M
Projected revenue increase
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EyeCare Partners
Fanatics
First Help Financial
Home City Ice
140%
ROI
Read story
Hyatt
The JG Wentworth Company
Lydia Security Monitoring
35k
Calls automated per month
Read story
Washington Metropolitan Area Transit Authority
Metropolitan Transportation Authority
National Monitoring Center
National Debt Relief
New Jersey Transit
12k+
Calls automated per week
Read story
Orkin
ServiceMaster
Somerset Bridge Group
Assurance America
Sunrun
50%
Of payments calls resolved by AI
Read story
RateQuote.com
Vivint
 
 
Agent minutes automated
1,000,000,000+
100% of calls understood
/
80% resolved by AI
/
50% lower contact center costs

Your results are our business

See how we partner beyond technology to deliver outcomes built on customer service principles.

Achieving a 50% call resolution rate

Stetson Wood
Former Director of Engineering and Communications
4.6/5
CSAT score
50%
of payment-related calls resolved without a live agent

Serving members in their greatest time of need

Joe Russo
AVP, Automotive Services
98%
success rate
25
FTE equivalent saved

Answering 20% more calls with AI-driven automation

Kim Wyszynski
Director of Contact Center
20%
increase in agent capacity
20%
lower abandonment rate

Achieving a 50% call resolution rate

Stetson Wood
Former Director of Engineering and Communications
4.6/5
CSAT score
50%
of payment-related calls resolved without a live agent

Our Approach

Move quickly. Sacrifice nothing.

The Approach

Move quickly. Sacrifice nothing.

Avoid generic outcomes with AI agents that work for customers.

Resolution, not deflection

Solve every issue the first time with best-in-class AI agents.

 
Silhouette of a person standing next to a vehicle at sunset, looking at a phone, with overlaid text messages about a tow truck being dispatched and confirming receipt of text updates.

More human support

Fewer tier-1 calls means more live agents available for calls that need them.

 
Customer service interface showing a man wearing a headset labeled Live Agent handling a disputed claim, with options below for AI Agent assistance on order status and password reset.

No more waiting

Always-on support that scales on a dime. Say goodbye to hold times.

 
Graph titled 'Call Volume' showing call volume with an orange fluctuating line and hold time with a flat blue line. The legend indicates orange for calls and blue for hold time, with an average hold time of 00:00 displayed.

Personalized everything

Every channel, every language, every customer. Period.

 
Screenshot of a chat conversation with Replicant. The agent greets Sophia and offers help. Sophia reports her car broke down and won’t start. The agent offers to send a tow truck. Sophia replies in Spanish asking when it will arrive. The agent responds it should arrive in 20 minutes.

Great service starts with resolution

 
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Security & Compliance

Replicant’s platform is built from the ground up to protect every layer of the AI lifecycle, ensuring full transparency, compliance, and trust.

Stop experimenting.
Start resolving.

Steer clear of pilot purgatory with just one conversation.