REPLICANT FOR FINANCIAL SERVICES
Give customers an experience worth investing in
From filing a claim to updating account information, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
FEATURED CASE STUDY
ECSI
ECSI reimagined its contact center by implementing AI to provide clients with a seamless solution to resolve their tax, payments and loan requests.
35k
Calls per month
6
Weeks to scale
View Case Study
PLATFORM CAPABILITIES
Automate dozens of high 
volume interactions
Non-sufficient funds
Settlement in full
Pre-qualification intake
Welcome calls
Authentication and routing
General inquiries
Billing and payments
Check account balance
Account management
Request recent transactions
Authentication and routing
Payment extensions
Originations intake
Application status
Payments
Payment extensions
Payment plans
a
Account management
PLATFORM CAPABILITIES
Everything you need to resolve 
policyholder interactions
Human-Like Interactions
Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support
Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration
Connect easily with your ERP system, financial planning and analysis tool, billing and payments platform, and existing systems for a streamlined workflow across your technology stack.
Conversation Insights
Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
FEATURED TESTIMONIAL
AI’s role in redefining financial services CX
