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REPLICANT FOR RETAIL

Bring every shopper to the front of the line

From “where is my order?" to seamless returns, our conversational AI platform autonomously resolves up to 80% of customer service interactions.

FEATURED CASE STUDY

DoorDash

DoorDash transformed its contact center after making the switch from an expensive BPO to conversational AI.

94 %

Success rate
6

Weeks to deploy

View Case Study

USE CASES

Automate dozens of high volume interactions

E-COMMERCE
- Where is my order?
- Returns and cancellations
- Billing and payments
- Upgrades, deals and offers
- Authentication and routing
- General inquiries
RESTAURANTS
- Reservation booking
- Reservation management
- Outbound reminders
- Customer feedback
- Order taking
- General inquiries
SUBSCRIPTION
- Manage subscription
- Update autopay preferences
- Where is my order?
- Billing and payments
- Authentication and routing
- General inquiries

Where is my order?
Returns and cancellations
Billing and payments
Upgrades, deals and offers
Authentication and routing
General inquiries

Reservation booking
Reservation management
Outbound reminders
Customer feedback
Order taking
General inquiries

Manage subscription
Update autopay preferences
Where is my order?
Billing and payments
Authentication and routing
General inquiries

PLATFORM CAPABILITIES

Everything you need to resolve shopper requests

Human-Like Interactions

Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support

Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration

Connect easily with your inventory management system, e-commerce platform, and existing tools for a streamlined workflow across your technology stack.
Conversation Insights

Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.

VISIT PLATFORM OVERVIEW

FEATURED TESTIMONIAL

AI provides quick responses to common questions

Say ‘Hello’ to the future.
Have a conversation with our AI.