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ACCOUNT & ORDER MANAGEMENT

Bring seamless self-service to every customer

Resolve order tracking, account updates, and more instantly – no agents, no wait – powered by our conversational AI platform.
FEATURED CASE STUDY

DoorDash

With Replicant, thousands of DoorDash orders are accurately completed every day with AI.
  • 35 K
    Calls automated per day
  • 94 %
    Success rate
INDUSTRIES

Automated account and order management for every industry

  • Retail
    From “where is my order?" to seamless returns, resolve every order and account inquiry with zero agent involvement.
  • Insurance
    Give members instant resolutions for account updates, document requests, policy modifications, and more.
  • Consumer Services
    Seamlessly update addresses, subscriptions, customer preferences and more for every caller with zero wait.

Trusted by the enterprise

Replicant’s conversational AI platform adheres to GDPR, HIPAA, and PCI compliance standards, with high reliability infrastructure and built-in redundancy across services to manage spikes in call volume.
FEATURED TESTIMONIAL

Eliminate wait times with AI-powered account & order management

Say ‘Hello’ to the future. 

Have a conversation with our AI.