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REPLICANT FOR HEALTHCARE

Give every patient a personalized experience

From becoming a new patient to scheduling an exam, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
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FEATURED CASE STUDY

Southwest Medical Imaging

Southwest Medical Imaging (SMIL) provides faster, more personal care while reducing agent volumes with conversational AI. See how SMIL lowered call abandonment rates by 20%.
  • 700 +
    Calls automated per day
  • 20 %
    Lower abandonment rates
View Case Study
USE CASES

Automate dozens of high 
volume interactions

  • OUTPATIENT CLINICS
    • New patient intake
    • Make an appointment
    • Appointment management
    • Outbound reminders
    • Authentication and routing
    • General Inquiries
  • MSOs & DSOs
    • Book an appointment
    • New patient intake
    • Appointment management
    • Outbound reminders
    • Billing and payments
    • General inquiries
  • BENEFITS MANAGEMENT
    • HIPAA authentication
    • Intelligent routing
    • General inquiries
    • Member enrollment
    • Renewal management
    • Account management
  • New patient intake
  • Make an appointment
  • Appointment management
  • Outbound reminders
  • Authentication and routing
  • General Inquiries
  • Book an appointment
  • New patient intake
  • Appointment management
  • Outbound reminders
  • Billing and payments
  • General inquiries
  • HIPAA authentication
  • Intelligent routing
  • General inquiries
  • Member enrollment
  • Renewal management
  • Account management
Ready to accelerate your AI and automation journey?
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PLATFORM CAPABILITIES

Everything you need to resolve patient interactions

  • Human-Like Interactions
    Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
  • Omnichannel Support
    Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
  • Seamless Integration
    Connect easily with your practice management system, scheduling software, and existing tools and systems for a streamlined workflow across your technology stack.
  • Conversation Insights
    Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
VISIT PLATFORM OVERVIEW
FEATURED TESTIMONIAL

AI's impact on contact center evolution

Say ‘Hello’ to the future.
Have a conversation with our AI.