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💡 Turn On the Lights in Your Contact Center: Introducing Conversation Intelligence
Learn More
💡 Turn On the Lights in Your Contact Center: Introducing Conversation Intelligence
Learn More
Request a demo
Automate Your Contact Center
QA 100% of calls, unlock actionable insights, and automate routine customer conversations - all with Replicant, the unified Conversational AI platform.
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TRUSTED BY

Empower human and AI agents to deliver amazing customer service

Conversation Intelligence
Turn on the lights in your contact center with automated QA and AI-powered insights for every conversation.
Includes:
  • Automated call summaries
  • Agent coaching
  • Actionable business insights
  • Automation suggestions
  • Knowledge base builder
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Conversation Automation
Deploy AI agents trained on over 500M minutes of conversations to automate routine, high volume requests.
Includes:
  • Support for voice, chat, and SMS
  • Proprietary AI model orchestration
  • Support for 35+ languages
  • AI guardrails to prevent hallucinations
  • Conversation design services
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AI with ROI

Hear from our customers how Replicant improves CSAT, reduces cost-per-call, and decreases agent attrition.
Answering 20% more calls with AI-driven automation
Kim Wyszynski Director of Contact Center
Saving agent time by authenticating clients with AI and automation
Oneishia Heard Operations Site Director
Managing a blended workforce with a unified conversational AI platform
Camille Rosales CX Leader and Founder
Improving satisfaction by 900+ basis points
Joe Russo Assistant Vice President - Automotive
Resolving over 125K calls without agent intervention
Brien Mikell Director of Customer Engagement and Contact Center Operations
Improving the completion rate by 2x over the previous solution
Tanya Weigelt Associate Vice President - Automotive

See how it works

Deploy with confidence

Our team of 100+ engineers, product managers, and conversation design experts handle every part of your implementation and guarantee ROI.
  • Conversational AI expertise
    Partner with AI experts that bring deep experience across hundreds of use cases
  • Fastest time to impact
    Deploy your first use case into production in as little as 6 weeks
  • Continual improvement
    Get instant, no-cost upgrades to the latest AI models
  • Money back guarantee
    Recoup your investment in Replicant if you are not satisfied with your results

Schedule time with a product expert