Replicant Spotlight: Mike Borelli, Account Executive

Tell us about yourself! Where are you located and what was your path to joining Replicant?

I live in Red Bank, NJ. I’ve worked in sales for 15 years. Prior to Replicant, I worked at SaaS startups in FinTech, InsurTech, and Process Mining. Prior to my career in technology sales, I sold medical devices.

What team are you on and what are some of the main goals your team is focused on?

I’m an Enterprise Account Executive on the Sales team. My main goals are to identify prospective clients, build relationships and generate lasting partnerships for the company.

What do you think sets Replicant apart from its competitors?

We have extremely happy and successful customers that are always willing to speak on our behalf. This is a critical differentiator in this emerging market.

How would you describe Replicant in three words?

• Social
• Challenging
• Collaborative

What stands out about the culture at Replicant?

The people I work with at Replicant today will be people I stay in close touch with even after my time at Replicant is over. I love working with all of my colleagues.

What has been one of your biggest accomplishments here so far?

I secured Replicant’s first partner in the public sector, NJ Transit. They have been tremendously successful so far!

What do you enjoy the most about communicating with prospective clients about our product?

Old versus New. Many clients have a preconceived notion that machines offer bad customer experiences. I can’t blame them, because over the past 20 years my experiences with legacy technologies like chatbots and IVRs have been poor.

Being able to see and and listen to prospective clients' reactions when they hear live calls with our Thinking Machine never gets old.

What excites you about the future of AI?

AI will be embedded in most products and services in the near future. The need to call out "AI" as part of your offering will soon become obsolete because if you aren’t working with AI in some form or fashion you will be left behind.

If you could have one superpower, what would it be?

Super-speed.