why replicant
The AI-native contact center that gets smarter with every conversation.
Replicant automates customer conversations and makes the whole operation smarter
why replicant
analyst recognition
Analysts recognize us.
Customers rate us 4.7 or higher.
Leader
CMP Prism for Voicebot / Conversational IVR, 2026
Innovator
Aragon Research AI Agent Platforms in the ICC
Innovator
Aragon Research AI Agent Platforms in the ICC
Innovator
Aragon Research AI Agent Platforms in the ICC
Innovator
Aragon Research AI Agent Platforms in the ICC
voice native
Voice-first. Proven at enterprise scale.
Nearly a decade in production. Over a billion minutes of real customer conversations. Built for the complexity of voice from day one.
1B+
Customer service phone minutes automated
Nearly a decade
In production
Day one
Built for the complexity of voice
Resolution and customer experience
Built for calls that matter.
From payments and claims to roadside assistance, Replicant handles complex, high-stakes conversations where accuracy and resolution are critical.
Call Type
resolution rate
Insurance claims
85%
Doubled call-handling efficiency and cut misrouted claims.
Roadside assistance
74%
Across 7,700 AI-agent conversations.
Lienholder verification
43%
Answers 100% of calls, saving over $3M a year.
