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REPLICANT FOR RETAIL

Bring every shopper to the front of the line

From “where is my order?" to seamless returns, our conversational AI platform autonomously resolves up to 80% of customer service interactions.
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FEATURED CASE STUDY

DoorDash

DoorDash transformed its contact center after making the switch from an expensive BPO to conversational AI.
  • 94 %
    Success rate
  • 6
    Weeks to deploy
View Case Study
USE CASES

Automate dozens of high volume interactions

  • E-COMMERCE
    • Where is my order?
    • Returns and cancellations
    • Billing and payments
    • Upgrades, deals and offers
    • Authentication and routing
    • General inquiries
  • RESTAURANTS
    • Reservation booking
    • Reservation management
    • Outbound reminders
    • Customer feedback
    • Order taking
    • General inquiries
  • SUBSCRIPTION
    • Manage subscription
    • Update autopay preferences
    • Where is my order?
    • Billing and payments
    • Authentication and routing
    • General inquiries
  • Where is my order?
  • Returns and cancellations
  • Billing and payments
  • Upgrades, deals and offers
  • Authentication and routing
  • General inquiries
  • Reservation booking
  • Reservation management
  • Outbound reminders
  • Customer feedback
  • Order taking
  • General inquiries
  • Manage subscription
  • Update autopay preferences
  • Where is my order?
  • Billing and payments
  • Authentication and routing
  • General inquiries
Ready to accelerate your AI and automation journey?
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PLATFORM CAPABILITIES

Everything you need to resolve shopper requests

  • Human-Like Interactions
    Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
  • Omnichannel Support
    Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
  • Seamless Integration
    Connect easily with your inventory management system, e-commerce platform, and existing tools for a streamlined workflow across your technology stack.
  • Conversation Insights
    Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.
VISIT PLATFORM OVERVIEW
FEATURED TESTIMONIAL

AI provides quick responses to common questions

Say ‘Hello’ to the future.
Have a conversation with our AI.