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Case StudiesThe CX Rx: How Healthcare Contact Centers Serve More Patients With ReplicantHealthcare is the most important service a customer will use in their lifetime. For providers,…
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Replicant NewsReplicant Spotlight: Mike Borelli, Account Executive
Tell us about yourself! Where are you located and what was your path to joining…
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Case StudiesNew Jersey Transit Brings Rapid Service to Paratransit Riders With Replicant
Customer Overview NJ TRANSIT is the nation’s largest statewide public transit provider by area. With…
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LLMs & ChatGPT, Replicant LabsReplicant Labs: How We Safeguard Contact Centers From LLM Risks
The Replicant Labs series pulls back the curtain on the tech, tools, and people behind…
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Replicant Spotlight: Zainah Siddiqui, Senior HR Coordinator
Tell us about yourself! Where are you located and what was your path to joining…
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LLMs & ChatGPT, Replicant LabsReplicant Labs: How LLMs Supercharge Our Contact Center Automation Platform
The Replicant Labs series pulls back the curtain on the tech, tools, and people behind…
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Case Studies, CX StrategyWe’ve Got You Covered: Insurance Providers Resolve More Calls With Replicant
From home to auto to life, insurance contact centers consistently rank as some of the…
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Replicant NewsReplicant Spotlight: Melissa Prince, Account Executive
Tell us about yourself! Where are you located and what was your path to joining…
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LLMs & ChatGPTChatGPT for CX Leaders: Cheat Sheet
ChatGPT has started a boom of Large Language Model (LLM) innovation. This new wave of…
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Replicant NewsReplicant Spotlight: Joe Berenz, Senior Manager, Digital Marketing
Tell us about yourself! Where are you located and what was your path to joining…
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Case StudiesLeading Pest Control Company Converts More Business with Replicant
Customer Overview This nationally recognized pest control company has been keeping homes and businesses bug-free…
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Case Studies, CX StrategyHow AI can impact customer service for consumer service brands
Auto repairs. Pest control. Landscaping. Moving services. Heating and HVAC. The Consumer Services that make…
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