REPLICANT FOR CONSUMER SERVICES

Make every interaction a white glove experience

From onboarding new customers to booking a service, our conversational AI platform autonomously resolves up to 80% of customer service interactions.

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FEATURED CASE STUDY

Leading pest control brand

A pest control company with 8,000+ employees transformed its customer service organization with conversational AI. See how they made it easier than ever for customers to book services.

0 min

Wait times for appointment scheduling
100 %

Authentication and routing accuracy

View Case Study

USE CASES

Automate dozens of high volume interactions

HOME SERVICES
- New customer intake
- Book an appointment
- Billing and payments
- Outbound service reminders
- Emergency service dispatch
- Maintenance plan management
AUTOMOTIVE SERVICES
- Appointment scheduling
- Billing and payments
- Outbound maintenance reminders
- Appointment management
- Recall notifications
- Account management
MOVING AND STORAGE
- Service quotes
- Claims filing and status
- Appointments and scheduling
- Billing and payments
- Outbound status updates
- General inquiries

New customer intake
Book an appointment
Billing and payments
Outbound service reminders
Emergency service dispatch
Maintenance plan management

Appointment scheduling
Billing and payments
Outbound maintenance reminders
Appointment management
Recall notifications
Account management

Service quotes
Claims filing and status
Appointments and scheduling
Billing and payments
Outbound status updates
General inquiries

PLATFORM CAPABILITIES

Everything you need to resolve  policyholder interactions

Human-Like Interactions

Our AI agents are powered by multiple fine-tuned large language models (LLMs) that emulate your best human agents.
Omnichannel Support

Engage customers across voice, chat, and SMS with one unified platform for a consistent experience.
Seamless Integration

Connect easily with your business management software, scheduling system, field services platform, and existing tools for a streamlined workflow across your technology stack.
Conversation Insights

Gain actionable insights from every interaction, helping you continuously improve service quality and AI agent performance.