Use case

Triage and route service requests

Eliminate wait times in time sensitive situations by providing end-to-end dispatch automation to your customers.

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Effortless self-service to improve CSAT

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Dispatch automation

Automate and resolve common requests

Self-service dispatch
Triage service requests
Route service requests
Find next available service provider
Service updates
Notifications and alerts
Cancellations
Prioritize service based on caller needs
Coordinate dispatch

Benefits

Why automate dispatch?

>90% resolution rate without escalation

Let customers self-service on their channel of choice any time of day with zero wait times, allowing you to book more business while empowering your customers.

Risk-free deployment ready to go live in weeks.

Battle-tested pre-built conversational flows allow your business to support and triage time sensitive customer requests within weeks.

Efficiently triage and prioritize caller needs

Seamlessly flows into your existing tech stack to understand and address caller needs at scale. Prioritize and route requests while freeing up agent minutes.