GenAI Answers

Answer All FAQs, Instantly

Enterprise-ready voice automation that addresses all your callers' questions instantly, delivering responses that sound like your best agent, and launches in weeks-not months.

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Artificial Intelligence, Authentic Answers

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How Can GenAI Answers Help?

Common FAQs that can be automated

Flight status & information
Hotel & resort amenities
Billing & payments
Membership policies
Company policies
Healthcare coverage
Order & shipping information
Outages & status updates
Appointment details

Hot it works

Accurate, secure & customer-approved

Personalized Responses

Replicant employs cutting-edge generative technology to provide callers with contextual, human-like responses based on pre-approved information from your brand knowledge base.

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Knowledge Base Builder

Train your Thinking Machine using existing knowledge sources and get started in as little as 6 weeks. Build your knowledge base from various sources, including website, help center, and PDF/document content.

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Enterprise-Ready Governance

With built-in security guardrails, Replicant ensures all responses are accurate, reliable, and based on pre-approved information. For high-risk scenarios, you can choose to pre-script responses.

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Orchestration Layer

Our proprietary orchestration layer enables seamless integration with other automation workflows, such as making payments, scheduling appointments, checking order status, and more.

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Smart Suggestions

Automated reporting offers full visibility into caller inquiries. Use Smart Suggestions to enhance the quality of your knowledge base over time and improve call resolution.

Request a Demo

Personalized Responses

Replicant employs cutting-edge generative technology to provide callers with contextual, human-like responses based on pre-approved information from your brand knowledge base.

Request a Demo

Knowledge Base Builder

Request a Demo

Enterprise-Ready Governance

With built-in security guardrails, Replicant ensures all responses are accurate, reliable, and based on pre-approved information. For high-risk scenarios, you can choose to pre-script responses.

Request a Demo

Orchestration Layer

Our proprietary orchestration layer enables seamless integration with other automation workflows, such as making payments, scheduling appointments, checking order status, and more.

Request a Demo

Smart Suggestions

Automated reporting offers full visibility into caller inquiries. Use Smart Suggestions to enhance the quality of your knowledge base over time and improve call resolution.

Request a Demo

Proven to transform service

70%

Reduction in hold time
50%

Reduced AHT
50%

Reduction in escalations
2x

Call center capacity

Replicant has taken seasonality out of the equation for us. No matter how much call traffic we have - whether it’s 1 call or 10,000 calls - the Thinking Machine can handle all of them at the same time.