One conversation engine, infinite scale
Everything you need to automate your contact center in one platform
![](https://www.replicant.com/wp-content/uploads/2023/04/LLM-Layer.png)
Resolve more customer issues with GenAI
Increase resolution rates, lower average handle times and deploy faster with Replicant’s GenAI-powered platform.
![](https://www.replicant.com/wp-content/uploads/2022/09/Overview_01-Text-Update.png)
A naturally speaking conversation engine
Replicant’s Thinking Machine listens and talks like a human so your customers can too. No more keywords or long menus required.
![](https://www.replicant.com/wp-content/uploads/2022/09/Overview_02Dark.png)
One engine for automating voice, text, and chat
Deliver a consistent customer experience, in any language, using one shared intent library across all of your support channels.
![](https://www.replicant.com/wp-content/uploads/2022/09/Overview_04.png)
A real-time analytics dashboard
Get visibility into all support conversations and analyze insights from conversation data, success rates, unsupported call flows, CSAT, self-serve script edits, and more.
![](https://www.replicant.com/wp-content/uploads/2022/09/Overview_05-regularmark.png)
Out-of-the box and custom integrations
Whether it’s one of the industry-leading CCaaS platforms or a homegrown CRM, we seamlessly integrate to quickly deploy in weeks instead of months or years.
![](https://www.replicant.com/wp-content/uploads/2022/09/BecauseMarket-White-Logo.png)
VP of Customer Experience