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Resolve more calls without hiring more agents
Experience the only conversational AI platform that autonomously resolves up to 80% of customer service interactions.
Trusted by
Featured Customer Testimonial
Proven to lower costs and improve CSAT in enterprise contact centers
See how Love’s Travel Stops saw $2M+ in net cost savings while increasing CSAT by resolving over 125,000 calls with Replicant.
Why Replicant
Proven AI. Rapid impact. Expert support.
4
Reduce Costs
Increase efficiency without compromising service
Harness the power of generative AI to drive up to 50% in net cost savings by automating the majority of calls.
Improve customer experience
Improve service where it matters most: over the phone
Eliminate hold times, instantly flatten unpredictable call spikes without adding staff and achieve up to a 4.7/5 CSAT score.
Increase agent engagement
Retain and promote your best agents
Automate routine tasks and keep agents engaged with more meaningful work, resulting in up to a 50% reduction in turnover.
Fast & proven delivery
Go live in as little as6 weeks
Leverage our library of 100+ pre-built components to optimize resolution rates, accelerate go-live and optimize resolution rates.
Call Assessment
Not sure where to start? Let us help.
Our proprietary call assessment provides personalized insights and a detailed action plan to implement high-ROI conversational AI.
Customer success
The most trusted conversational AI platform
55 M+
Automated Conversations
85 %
Success Rate
"Replicant was able to meet or exceed our goals across all major metrics but more importantly, our partner restaurants preferred the AI solution.
"Replicant has gone far beyond containment - it's about actually improving customer experience and cost savings"
"There may be companies who do similar things, but the difference with Replicant is the outstanding level of partnership."
"We never got positive comments about our bots with our previous solution in our NPS surveys. I fell off my chair when I heard people leaving compliments about the Thinking Machine."
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